IT support in Manchester
IT support for Manchester businesses, from an engineer you actually speak to.
TowerTech is an independent IT and security consultancy based in Prestwich, north Manchester. We look after small and growing businesses with fast remote support, on-site visits by arrangement, and networks, Microsoft 365 and security that are engineered properly.
How support works
Remote when it is faster. On site when it is needed.
Being based in Prestwich means we are close to businesses across Manchester. Being remote first means you are not waiting for a van to fix something that takes two minutes over a secure connection.
Remote first
Most problems are fixed fastest over a secure remote session, using AnyDesk or our own self-hosted RustDesk server. No waiting for someone to drive over for a five minute fix.
On site when it matters
Visits are available by arrangement in and around Manchester for the jobs that need hands on: network and Wi-Fi installs, new office setups, hardware and anything that is easier in person.
The same engineer every time
No ticket queue and no account manager in the middle. You talk to the engineer who designed and looks after your systems, so you never have to explain your setup twice.
What we look after
One engineer across your whole setup.
IT support works best when the person fixing today's problem also understands the network, the accounts and the security behind it. These are the areas we cover.
- Cyber Security Services for Small Businesses
- Secure Hosting for AI-Built Apps
- Business Network and Wi-Fi Installation
- Zero Trust and Secure Remote Access
- Cloudflare Setup and Edge Security
- Server, VPS and Cloud Infrastructure Setup
- Microsoft 365 Setup, Migration and Intune
- Business Backup and Disaster Recovery
- Remote IT Support and Device Setup
Who we work with
A good fit if this sounds familiar.
We are vendor neutral and do not earn commission on hardware or hosting, so the advice is about what suits your business. Read more about how we work, or see the platforms we support.
- Small and growing businesses that have outgrown doing IT themselves
- Offices that run on Microsoft 365 or Google Workspace and want them set up securely
- Teams with patchy Wi-Fi, a flat network or a tangle of consumer kit
- Businesses worried about phishing, impersonation and AI-driven attacks
- Founders who have built an app with AI tools and need it hosted safely
Good to know
Common questions
Do you visit businesses on site in Manchester?
Yes, by arrangement in and around Manchester. Most day to day support is remote because it is quicker, and visits are planned for work that needs someone there, such as network installs, office moves and hardware.
Where are you based?
In Prestwich, north Manchester. We work with local businesses and with clients across the UK, who we support remotely.
Will we be tied to you?
No. Accounts are in your name and your configuration is written down, so nothing is locked to us. If you ever want to move on, you can.
Which systems do you support?
Microsoft 365, Intune and Google Workspace, Windows and Mac devices, TP-Link Omada, UniFi, DrayTek and FortiGate networks, Cloudflare, Linux and Windows servers, and backup on Synology. The full list is on our platforms page.
How do we get started?
Send a message through the contact page or call. An engineer will reply with questions or a time for a short call, then give you a clear recommendation of what to do first and why.
Contact TowerTech
Need IT support in Manchester?
Tell us what you are working with and what is getting in the way. An engineer will reply, not a sales team.